Principle

Strong Shining Eyes

An early-stage investing heuristic that backs a founder's conviction, charisma, and ability to attract followers over the business plan or the revenue, as when a large check was written into a pre-revenue founder on the strength of the person alone.

Reading the founder, not the plan

Masayoshi Son describes an early-stage heuristic in which the founder is the signal and the plan is noise at the moment of decision. Asked why he invested twenty million dollars into Jack Ma's Alibaba, a stake later worth tens of billions, Son is blunt that the fundamentals were absent: "He had no business plan, and zero revenue, employees maybe 35, 40. But his eyes was very strong, strong shining eyes. His business model was wrong; it's the way he talk, the way he can bring young Chinese people following him."1

The decision rests on three qualities, none of which appear in a financial model. The first is conviction made visible, the "strong shining eyes" standing in for an internal certainty the founder cannot fake and the plan cannot supply. The second is charisma as leadership, "the way he talk," the capacity to articulate a future compellingly enough that capable people reorganize their lives around it. The third is followership, "the way he can bring young Chinese people following him," the observation that a founder who already pulls talent will assemble the team that repairs a wrong business model, while one who cannot will fail even with a right one.

Why the plan is treated as noise

The premise behind the heuristic, in Son's reasoning, is that at the earliest stage the plan is almost always wrong and will change anyway, so underwriting the plan means underwriting something that will not exist in a year. What persists through the pivots is the founder's ability to keep finding the next plan and to keep people following. On this account, Son is backing the engine rather than the current route.

The heuristic is the buy-side mirror of Son's own fundraising posture in trillion-dollar gift: the same currency of visible conviction that he projects to win capital is the currency he looks for in the founders he backs. It is also a founder-over-idea thesis that early-stage investing repeatedly rediscovers, and it prescribes where to spend diligence, on the person's conviction, communication, and pull, rather than on a spreadsheet that will soon be obsolete.

The limits of the signal

Son presents the story after a large winner, and the heuristic optimizes for upside conviction rather than accuracy. The same model that found Jack Ma, applied at scale, also backed founders whose charisma and followership were never in doubt and whose business model was the actual problem; the approach is structurally blind to the founder who has the eyes and is nonetheless wrong. Son does not resolve this tension in the source.

Charisma is also partly performance. The signal Son reads is the same one a skilled fundraiser learns to manufacture, so as founders come to understand that investors buy "the eyes," the eyes become less informative. And the anecdote is selected for its outcome: told after a return of several thousand percent, it omits the more revealing denominator of how many strong-eyed founders Son backed who failed. The heuristic, as stated, is a claim about where to look, not a claim that a compelling founder is a sufficient condition for success.

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References

  1. 01

    The David Rubenstein Show: Masayoshi Son

    Masayoshi Son · interview · 2017

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